Privacy Policy

Last updated: 2026-05-01

1. Overview

harmonicr Data & Analytics Consultancy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information when you:

  • Complete and submit the contact form on our website
  • Request a consultation or quote
  • Sign up for our newsletter or resources
  • Correspond with us by email, phone, or in person
  • Attend our workshops or training sessions

This information may include your name, email address, phone number, organisation, job title, and any additional information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • Technical data: browser type, device type, operating system
  • Usage data: pages visited, time spent, referring URLs
  • IP address (anonymised where possible)

We use a privacy-preserving analytics solution (Plausible or Fathom) that does not set cookies and does not track individual users across sites.

2.3 Information From Third Parties

We may receive information about you from:

  • Moxie CRM (when you have previously interacted with us)
  • Professional referrals
  • Publicly available sources (e.g., professional profiles)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide our services — responding to inquiries, delivering consultations, managing projects
  • To communicate with you — sending confirmations, updates, and responses to your enquiries
  • To improve our website and services — analysing anonymous usage data to enhance user experience
  • To comply with legal obligations — meeting regulatory requirements under Australian law
  • With your consent — sending newsletters, marketing materials, or promotional content (you may opt out at any time)

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:

  • Service providers — hosting providers (Cloudflare Pages), email services, CRM systems (Moxie), and other trusted third parties who assist in operating our website and business
  • Professional advisors — lawyers, accountants, and insurers where required
  • Legal requirements — where required or permitted by law, including to comply with a court order or subpoena

All third-party service providers are required to handle your personal information in accordance with this Privacy Policy and applicable Australian privacy laws.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures include:

  • HTTPS encryption for all data transmitted through our website
  • Secure hosting on Cloudflare Pages with automatic SSL/TLS
  • Access controls on our internal systems and databases
  • Regular security reviews and updates

However, no electronic data transmission or storage can be guaranteed 100% secure. We encourage you to be cautious about the personal information you share online.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically:

  • Contact form submissions: retained for up to 3 years unless you request deletion
  • Project/client records: retained for the duration of the engagement plus 7 years (as required by professional standards)
  • Newsletter subscriptions: retained until you unsubscribe
  • Website analytics data: anonymised and aggregated, retained for up to 26 months

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correct — request correction of inaccurate or incomplete personal information
  • Delete — request deletion of your personal information (subject to legal retention obligations)
  • Opt out — withdraw consent for marketing communications at any time via the unsubscribe link in our emails
  • Lodge a complaint — contact us directly or lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies

Our website uses minimal cookies:

  • Essential cookies — required for website functionality (e.g., session management)
  • Analytics cookies — our privacy-preserving analytics (Plausible/Fathom) uses a single first-party cookie that does not track individuals

We do not use advertising cookies, tracking pixels, or third-party analytics that share data with advertisers.

9. Links to Other Websites

Our website may contain links to external websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policy of every website you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: